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Why Primary Care Denial Management Is Now a Boardroom KPI in 2026

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In 2026, denial management is no longer just a billing department responsibility. For many primary care organizations, denial performance is now discussed alongside patient access, provider productivity, staffing, and financial growth. Boards, physician owners, health system executives, and private equity investors increasingly view Primary Care Denial Management as a key indicator of operational efficiency and financial health. This shift reflects a broader reality: claim denials directly affect cash flow, net collections, compliance exposure, and long-term profitability. A practice can maintain strong patient volume and clinical quality while still experiencing financial pressure if denied claims continue to rise. As payer complexity grows, leading organizations are investing in specialized Primary Care Billing Services , comprehensive medical billing services , advanced RCM services , and proactive Revenue Integrity programs to treat denial management as a strategic business funct...

Expanding Medicare Telehealth Use after PHE

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  CY 2023 Medicare Physician Fee Schedule Proposed Rule On 7th July 2022, the Centers for Medicare & Medicaid Services (CMS) issued a proposed rule that announces and solicits public comments on proposed policy changes for Medicare payments under the Physician Fee Schedule (PFS), and other Medicare Part B issues, effective on or after January 1, 2023. This calendar year (CY) 2023 PFS proposed a rule that made lots of provisions including expanding Medicare telehealth use even after the end of a public health emergency (PHE). Expanding Medicare Telehealth Use after PHE For the calendar year 2023, CMS is proposing a number of policies related to Medicare telehealth services including making several services that are temporarily available as telehealth services for the PHE available through CY 2023 on a Category III basis, which will allow more time for collection of data that could support their eventual inclusion as permanent additions to the Medicare telehealth service...